Dear customer
You can find answers to many questions about bank products and send a question to a bank employee in the following sections:
Customer support service
for individuals:
Please note
All calls are charged according to the rates of companies providing mobile/landline telephone services.
For regions
Calls from abroad, Moscow, Moscow, Tula, Kaluga, Tver, Ryazan, Vladimir regions
Other regions of Russia
Didn't find what you need?
For companies
Head Office
Department of Small and Medium Business
Department of Corporate Business
Department of Financial Institutions
Payroll Department
Departments and divisions
Department of control of online transactions of individuals
Auto loan management
Department of Mortgage Lending and Refinancing
Recruitment Department of Moscow and Moscow Region
Department of personnel selection of regional divisions
Press Office
For media representatives
Other
For claims settlement inquiries (CASCO)
For questions on cooperation in installing the Bank's ATMs
For notaries for the purpose of verifying issued agreements
For inquiries within the framework of the Bank's Professional Activities in the Securities Market