HomeFinancialFinancial InstitutionsCorporate InformationFactsheet Corporate information Corporate disclosures Financials & presentations Ratings Activities Factsheet RUB bln 2015 2016 2017 2018 2019 Balance sheet Total assets 127,6 103,0 107,5 140,0 139,9 Net cash loans 96,7 82,0 81,6 113,9 98,3 Customer deposits 32,0 50,9 71,4 95,3 100,6 Issued debt securities 38,4 19,1 4,9 8,4 6,4 Shareholders' equity 19,6 20,1 21,6 21,7 22,8 Income statement Net Interest Income 8,7 7,3 8,2 8,9 9,0 Net Non-interest Income 3,6 3,3 3,2 3,8 3,1 Operating expenses -5,5 -6,0 -6,1 7,0 7,6 Impairment losses -6,6 -3,9 -3,5 -4,4 -2,4 Net Income 0,1 0,5 1,4 1,3 1,9 Key Ratios Cost/Income Ratio 44,40% 55,20% 54,39% 55,11% 62,37% NPL Ratio 9,80% 8,00% 7,77% 5,64% 7,83% CAR 18,40% 19,20% 19,00% 14,90% 16,91% NIM 7,10% 7,10% 7,11% 8,07% 6,66% RoAE 0,70% 2,30% 6,60% 6,15% 8,44% RoAA 0,10% 0,40% 1,31% 1,07% 1,26%